Who is Just Paintball?
Just Paintball has a paintball equipment shop based in Darlington which services paintball players throughout Europe. We’ve been around since 2003 and as Europes leading paintball retailer we stock a wide range of equipment for all levels of player and within all budgets.
How long will it take to deliver my order?
We’ll endeavour to get your order to you as soon as we can. Often your order will be sent the same day you order it but sometimes it could take up to ten days depending on stock levels. If you haven’t received your order within ten days, please do not hesitate to contact us on 01325 24 24 19. If your order is of an urgent nature please select next day or priority shipping.
How long will it take if what I want isn’t in stock?
We will inform you immediately if your order is not in stock and let you know an estimated delivery time. If only part of your order is in stock we will contact you to see if you want it shipped in part or if you want to wait until it can be shipped in full.
Do you deliver Internationally?
Yes although free shipping only covers the UK and Ireland right now. This will be in line with Royal Mail’s overseas delivery charges.
Can I pay with a credit card?
Yes. Most major cards are accepted, including Visa, Delta, Visa Electron, Mastercard, Switch / Maestro and Solo. We do not accept American Express.
How do I know my credit card transaction will be secure?
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site. The site is secured through GeoTrust and all orders are processed through our payment gateway - Sagepay. We don't hold or have access to any card details at any time.
How do I pay if I don’t have a credit card?
If you don’t have a credit card, please call the shop on 01325 24 24 19 or email us on firstname.lastname@example.org. You can pay by cheque, postal order or PayPal and your order will be posted when cleared funds have been recieved.
What do I do to change an order?
If you want to change an order at any time, please call the shop on 01325 24 24 19 or email us on email@example.com.
Do you offer dealer / trade discounts?
Yes. Please call the shop on 01325 24 24 19 or email firstname.lastname@example.org for further information.
Where can I get my Co2 / air bottles refilled?
If you order a paintball package which includes co2 or compressed air, or if you order just the co2 or air bottle, these will be supplied empty as we cannot send them with Royal Mail or a courrier ready-filled. The only bottles that can be sent ready-filled are the pre-filled "airsource" 4oz co2 bottles. In order to get your Co2 or air bottle filled you should first get in touch with your local paintball site as they often offer this service for between £2-£4. Some dive centres will also fill compressed air. It's important to only put co2 in a co2 bottle and compressed air in a compressed air bottle.
What do I do if my order is damaged on arrival?
Please ring the shop straight away on 01325 24 24 19 and let us know the exact situation. We will always pack your order in a way that protects it as much as possible so if it doesn’t arrive with you in perfect working order we need to know so we can sort it out for you!!
What do I do if my package has been delivered late?
Please contact the shop on 01325 24 24 19 or email us on email@example.com and we will investigate the matter fully.
How can I subscribe to Just Paintball’s monthly newsletter?
Simply scroll down to the bottom of any page where you will find the subscribe box. Enter your email address and this will put you on the mailing list to receive all the latest news and special offers..
Will Just Paintball sponsor my paintball team?
It’s possible. We have many teams that we support and we’re always on the look out for talented teams to sport our new kit. Sponsorship deals range from discounts in the shop to full sponsorship. Our sponsored teams change season by season and cover all levels of player.All teams are considered please apply for an application form by emailing full details to firstname.lastname@example.org. Please do not phone the shop for sponsorship details.
How old do I have to be to purchase equipment from this site?
In order to purchase anything you must be over 16 years of age. If you are below the age of 16 please ask your parent / guardian to carry out the transaction on your behalf. Pyrotechnics including smoke grenades, paint grenades and thunderflashes are only for sale to over 18's